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At Pleasant Relocation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our moving services. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect:
We may collect various types of information from you, including but not limited to:
1.1. Personal Information: This may include your name, contact information (address, phone number, email), payment details, and other information you provide when booking our moving services.
1.2. Log and Usage Data: We collect information about your interactions with our website, including your IP address, browser type, operating system, pages visited, and referring/exit pages.
1.3. Cookies and Similar Technologies: We use cookies and similar technologies to track your preferences, improve our website's functionality, and enhance your user experience. You can control your cookie preferences through your browser settings.
2. How We Use Your Information:
We use your information for various purposes, including but not limited to:
2.1. Providing Services: We use your personal information to process and fulfill your moving service requests, communicate with you, and ensure a smooth relocation experience.
2.2. Marketing and Communications: With your consent, we may send you promotional emails, newsletters, or updates about our services. You can opt-out of these communications at any time.
2.3. Improving Services: We analyze usage patterns and feedback to improve our services, customize your experience, and develop new offerings.
2.4. Legal and Security: We may use your information to comply with legal obligations, resolve disputes, prevent fraud, and enforce our terms and policies.
3. Disclosure of Your Information:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., moving personnel, payment processors, IT support).
3.2. Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
4. Data Security:
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Choices:
5.1. Access and Correction: You have the right to access, update, or correct your personal information. You can do this by contacting us at [contact email/phone].
5.2. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.
6. Children's Privacy:
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
West Coast Reservations: (213) 943-3922
Pleasant Relocation | US DOT #2526974 | MC #877788
West Coast Reservations:
(213) 943-3922
reservations.pleasantrelocation@gmail.com
Customer Service:
(866) 317-9403
Dispatch:
(213) 521-7797
California 91301, United States
Pleasant Relocation | Full Service Moving Carrier
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